Customer Help
Our team is always here to assist you.
Common purchase queries answered
Orders and Shipping
If you are unsatisfied with your product for any reason you will have 30 days from the date of delivery to return the product and request a refund.
Click on My Account and follow the instructions or on the checkout page at the bottom click on create an account
Once your order has been processed you are not able to change your delivery address, before you order is process please contact us by completing the form beside with you order number
once your order has been processed you will receive a tracking number, simple enter your tracking number on track order page
No, we do not record or keep card information
At the moment we only deliver to the UK
We do try to deliver all items together in one package however sometimes this is not possible.
Once you are ready to checkout you can enter the promo code into the box label discount code and the discount will be automatically added to your order.
All products are purchased by us at wholesale and therefore they are all brand new items useless we specify otherwise.
If you need to swap an item
Returns and Exchanges
If you are unsatisfied with your product for any reason you will have 30 days from the date of delivery to return the product and request a refund. view our full returns and refund policy
This doesn’t happen, however if for some reason it does please just contact us and we will get this sort as soon as possible.
If the product is damaged on delivery Please contact us and we will get this exchanged for you.
Once you contact us we will give the best address to send back any damaged items.
Please contact us before you order is processed with the correct delivery address
Of course if you change your mind and wish to cancel your order you can as long as your order has not been processed.
Once your order has been processed you are not able to change or cancel your order however you can return your purchase once the item has been delivered, you can do this by contacting us
Yes, you can pre-order items and we will update you once they are back in stock
All products come with a 30day 100% money-back guarantee.
Not found the help what you was looking for?
Please contact us and we will try to help you with any questions you have
